In November 2018, Uber announced a partnership with MV Transportation to improve its wheelchair-accessible ride service, Uber WAV. The initial cities were New York City, Boston, Philadelphia, Washington, D.C., Chicago and Toronto.
Uber said the partnership was intended to make wheelchair-accessible vehicles easier to request in those cities. Uber reported pickup in 15 minutes or less on average in those six cities, with fares set at UberX rates. The company aimed for similar wait times in San Francisco and Los Angeles.
Correction (Nov. 11, 2026) Earlier wording described a wait under 15 minutes as a promise. Uber reported 15 minutes or less as an average across the initial cities.
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